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  • Cardinal Otunga Plaza
  • 8:00am to 4:30pm, Mon-Fri 8:00am-12:00pm, Sat
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Agents

HOW TO WITHDRAWAL FROM AN AGENT

  • Customer walks to any CMFB Agent with his ID, A/C and his phone with registered number.
  • Client issues the account number to agent and mentions the amount he or she wants to withdrawal.
  • Agent keys in the account number and the amount and submits.
  • The customer receives an OTP which the client gives to the agent to complete the transaction by inputting it.
  • The customer receives message that the account has been withdrawn with the mentioned amount.
  • Customers signs and receives cash and leaves happily served.


    HOW TO DEPOSIT USING CMFB AGENTS

  • Customer walks to the agent and issues the agent with the account and the amount to be deposited.
  • Agent receives the amount and account number, the agent keys in the account number and money given to them and narrates on the details what the client is paying for.
  • For personal accounts customer receives message immediately for corporate accounts.

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